China Durable steel roller kc 8020 Chains Coupling
Q: Are you factory or trade company.
A: We have our own factor, have more than 10 years’ experience in production.
Q: Do you make customized products based on our design drawings?
A: Yes, we are a professional metal fabrication supplier with experienced engineering team to make custom products according to clients’ drawings.
Q: Will my drawing be safe after you get it?A: Yes, we won’t release your design to any third parties unless have your permission. And we can sign the NDA before you send the drawing.
Q: What is the MOQ?
A: We don’t set MOQ, but the price will be better for the larger quantity . Besides, we are happy to make prototype or sample for clients to ensure quality standard.
Q: Whether some samples can be provided?A: Yes, just need some sample cost, we will return it back when proceed into mass production.
Q: How to deal with the parts received when they are found to be in poor quality?A: Please rest assured that all our products are QC inspected and accepted with inspection report before delivery and generally there will no non-conformance: in case of non- conformance, please contact us immediately, take some pictures, we will check on the problems and have them reworked or repaired at the first time , the resulting transportation costs will be our side.